Continuous Data Protection

Introduction

LetsHost have partnered with R1Soft.com to provide Continuous Data Protection (CDP) on each of its servers making an "enterprise-level backup solution".

Our Customers now have the ability to roll-back their entire account or select individual files to recover from any deletions or corruptions that may occur.

We currently maintain 4 daily snapshots, kept for 6 days. 4 weekly snapshots of every file are also maintained. This provides a massive improvement on the daily backups that were available previously.

While customers should always maintan their own backups, CDP gives an added assurance that data is backed up and can provide a more granular facility to request restoration of an entire account, individual files or emails, databases or even tables within a database. You can be safe in the knowledge that your data is secured and recoverable in the event of accidental deletion or corruption. Many customers depend on emails and data stored on their websites for their businesses to function. This extra level of backup protection gives peace of mind to our customers, ensuring that in the event of any problems with their data, recovery is possible.

Process

Instead of the old process of just backing up data, we take an exact snapshot of your entire website, databases, emails and system configuration. This way when your site or server is being restored we don't just bring back your data but actually the precise arrangement of the data at the time of backup. So if anything at all is not working, with a simple click on the backup server interface, your site will be restored to the way it was a few hours ago. We maintain 4 daily backups for 6 days, and then 4 weekly backups taken each weekend. therefore, you can restore a file from approx 6 hours ago, right up to 4 weeks ago, or any snapshot in between. This gives an unparallelled ability to restore files that has previously been unavailable in the web hosting industry.

Security

LetsHost have deployed a private network that connects to each web server with no direct connection to the internet. This private network connects to our backup servers. This makes backups a significantly more secure process, and also prevents any bottlenecks on the internet connections while the backup is taking place. No files on the backup server can be accessed directly from the internet. LetsHost manage over 50Tb of data on behalf of American businesses and personal customers, and takes the security and integrity of this very seriously.

In addition to CDP, LetsHost also mainatin "normal" daily backups of your data. This is kept in the event of a disaster and will be used for recover purposes, if ever needed. LetsHost reserve the right to levy a minimum fee of $25 + vat for any restores needed (any hardware issues or issues not caused by customers will be recovered free of charge)